Configuring Attendance Letter Thresholds

Administrators who manage attendance information can configure attendance letter Thresholds to keep track of student absences over a certain date range or number of dates and to notify guardians of their student's attendance in relation to the school's attendance policy or the state laws and requirements for school attendance. For example, if your school policy or the state's attendance laws allow a maximum of 10 unexcused absences, you could create an attendance letter threshold that triggers once a student accumulates 5 unexcused absences to send an attendance letter notifying their guardian that the student is at risk of going over the number of absences allowed by the school or the state.
You must first create an attendance Threshold to identify the date range, or number of dates, to analyze student attendance during. Once you specify the attendance threshold, you can create attendance letter thresholds. Creating attendance letter thresholds enables you to set a maximum number of absences or tardies a student can accumulate before an attendance letter is generated. Once attendance letters are generated, the attendance threshold and threshold values cannot be changed.

Listed below are the sections for configuring attendance letters.

  • Creating Attendance Thresholds

  • Creating Attendance Letter Thresholds

Scroll past the video to access the step-by-step instructions.

Audio Transcript

Configuring attendance letter thresholds allows you to define the dates and number of periods that a student can miss before an attendance letter is generated. To begin the process, let’s head over to the Entity Group Year Configuration setting in the Attendance module. After selecting the Attendance Thresholds tab, we’ll add a new attendance threshold. Since this attendance threshold is being created for attendance letters, the Type option can be left as is. We can then add a description to define the threshold. Count types are methods used to calculate and track student attendance based on different criteria, such as the total number of missed periods, attendance by half or whole days, count based on a minimum number of periods missed in a day, absences in specific classes, or absences in specific periods. The Total count type calculates the total number of missed periods for the selected date range. Each missed period counts as one toward the attendance letter threshold. For example, if a student misses three days and each day has eight periods, the student has 24 total counts. Similarly, if a student misses the first and second periods 12 times, they also have 24 total counts. You would use this option when you want to track overall attendance without distinguishing between different periods or classes. The Total by Attendance Calculation count type calculates attendance based on the half-day and whole-day calculation set up in the calendar. For example, if the calendar is set up so that one to three missed periods count as a half-day absent and four or more missed periods count as a whole-day absent, the student has one day counted toward the attendance letter threshold if they miss three periods on two separate days or four or more periods on one day. We would use this option when you want to track attendance based on predefined calendar rules. The Total Minimum per Day count type uses the number of periods a student is marked with the selected attendance type in one day. If the number meets or exceeds the Number per Day value you set, the student meets the threshold. For example, if a student is absent for three periods in a day and the Number per Day is 3, the student has one day counted toward the attendance letter threshold. We would use this option when you want to ensure a minimum number of periods are missed in a day before counting it toward the threshold. The Class count type tracks the number of times a student is marked with the selected attendance type for a particular class. With this count type, the student can receive a letter for each class when the threshold is met for that class. We would use this option when you want to track attendance for specific classes individually. The Period count type tracks the number of times a student is marked with the selected attendance type for a particular period. With this count type, the student can receive a letter for each period when the threshold is met for that period. We would use this option when you want to track attendance for specific periods individually. Since this attendance threshold should be set up to count the total number of periods that a student is absent, the Count Type field can be left as is. Because we want this letter to count the total number of absences during the fourth quarter only, the Date Type field can be left as Date Range. We'll set our Date Low to the first day of quarter four, and our Date High to the last day of school, since we are configuring an attendance letter threshold for our schools fourth quarter. Only unexcused absences should be used for this example, so we'll select that attendance type in the Attendance Types to Count field. We could select additional attendance types if we want to classify any other attendance record to display on the letter. For our example since we are only using the absent unexcused attendance type we can leave this field as is. Let’s click Save & Add Threshold. Here, we can specify the Attachment Display Name Override, which is how the attendance letter will display in Family Access. We'll check the box for Repeatable so that each time the threshold is met, an additional letter is generated for the student. The Threshold field on this screen allows us to indicate the number of absences that a student must have for an attendance letter to be generated. In our case, we are looking for three days' worth of absences. Since a day in our entity is eight periods, we'll enter a threshold value of 24. If the Repeatable box was left unchecked, a separate threshold would need to be created for 48 periods missed if we wanted a letter generated at that time. The Attendance Letter Template is used to communicate attendance-related information, such as absences or tardiness, to parents, students, or employees, ensuring consistent messaging and documentation. This field defaults to the attendance letter template with the box for Default checked, but can be modified if necessary. If there is not a template available for your entity that is indicated as default, we must select a template. We can then select our Attendance Display Type. If we select Attendance Occurrences, the attendance letter displays a list containing details of each attendance record. Similarly, we could select Threshold Count Totals, if we want the attendance letter to display an overall count of the attendance records meeting the threshold. We could select Counts per Day, if we want the attendance letter to display a count of attendance records for each date where the student had attendance records. The Grid option, enables you to display the student's attendance details in a grid format. Since we want to print the details of each attendance record, the Attendance Display Type field can be left as Attendance Occurrences. If we select None, the report does not contain details about the student’s attendance. We don’t want to include any attendance records over the threshold of 24, so the Include Attendance Over Threshold box can be left unchecked. Moving on, the Language field can be used to indicate the default language that the letter should print in. We can note that English is currently the default language because the Default box is checked. In our case, this is correct. The Greeting field allows us to determine how the attendance letter will be addressed to guardians. This defaults as Dear Parent(s)/Guardian(s) and can be left as is for our example. The body of our letter is the main section of what the letter should say. Let’s enter a message into this field now. We could choose to include a link with this letter if necessary. A message can be entered into the Footer field. Let’s note that guardians can contact their child’s school if they have any questions for the purposes of this video. If necessary, we could use the Insert Field option to pull in a value from the database to customize the letter to each guardian. It’s important to note that this option can be used in our Greeting, Body, and Footer areas of the letter to insert fields as needed. Let’s preview what our letter will look like by selecting the Preview Letter Content option. We have the option to add a translation if we want this letter to be available in a second language. We can click the Add Translation option and repeat these steps as necessary. For the purposes of this video, we won’t be adding a translation. Lastly, we don’t want a discipline record to be created when an attendance letter is generated for a student, so we can leave this box unchecked. Once finished, we can click Save to complete the process. Now that you know how to configure attendance letter thresholds, you can be sure attendance letters are only generated based on the criteria you set.

Configuring attendance letter thresholds allows you to define the dates and number of periods that a student can miss before an attendance letter is generated. To begin the process, let’s head over to the Entity Group Year Configuration setting in the Attendance module. After selecting the Attendance Thresholds tab, we’ll add a new attendance threshold. Since this attendance threshold is being created for attendance letters, the Type option can be left as is. We can then add a description to define the threshold. Count types are methods used to calculate and track student attendance based on different criteria, such as the total number of missed periods, attendance by half or whole days, count based on a minimum number of periods missed in a day, absences in specific classes, or absences in specific periods. The Total count type calculates the total number of missed periods for the selected date range. Each missed period counts as one toward the attendance letter threshold. For example, if a student misses three days and each day has eight periods, the student has 24 total counts. Similarly, if a student misses the first and second periods 12 times, they also have 24 total counts. You would use this option when you want to track overall attendance without distinguishing between different periods or classes. The Total by Attendance Calculation count type calculates attendance based on the half-day and whole-day calculation set up in the calendar. For example, if the calendar is set up so that one to three missed periods count as a half-day absent and four or more missed periods count as a whole-day absent, the student has one day counted toward the attendance letter threshold if they miss three periods on two separate days or four or more periods on one day. We would use this option when you want to track attendance based on predefined calendar rules. The Total Minimum per Day count type uses the number of periods a student is marked with the selected attendance type in one day. If the number meets or exceeds the Number per Day value you set, the student meets the threshold. For example, if a student is absent for three periods in a day and the Number per Day is 3, the student has one day counted toward the attendance letter threshold. We would use this option when you want to ensure a minimum number of periods are missed in a day before counting it toward the threshold. The Class count type tracks the number of times a student is marked with the selected attendance type for a particular class. With this count type, the student can receive a letter for each class when the threshold is met for that class. We would use this option when you want to track attendance for specific classes individually. The Period count type tracks the number of times a student is marked with the selected attendance type for a particular period. With this count type, the student can receive a letter for each period when the threshold is met for that period. We would use this option when you want to track attendance for specific periods individually. Since this attendance threshold should be set up to count the total number of periods that a student is absent, the Count Type field can be left as is. Because we want this letter to count the total number of absences during the fourth quarter only, the Date Type field can be left as Date Range. We'll set our Date Low to the first day of quarter four, and our Date High to the last day of school, since we are configuring an attendance letter threshold for our schools fourth quarter. Only unexcused absences should be used for this example, so we'll select that attendance type in the Attendance Types to Count field. We could select additional attendance types if we want to classify any other attendance record to display on the letter. For our example since we are only using the absent unexcused attendance type we can leave this field as is. Let’s click Save & Add Threshold. Here, we can specify the Attachment Display Name Override, which is how the attendance letter will display in Family Access. We'll check the box for Repeatable so that each time the threshold is met, an additional letter is generated for the student. The Threshold field on this screen allows us to indicate the number of absences that a student must have for an attendance letter to be generated. In our case, we are looking for three days' worth of absences. Since a day in our entity is eight periods, we'll enter a threshold value of 24. If the Repeatable box was left unchecked, a separate threshold would need to be created for 48 periods missed if we wanted a letter generated at that time. The Attendance Letter Template is used to communicate attendance-related information, such as absences or tardiness, to parents, students, or employees, ensuring consistent messaging and documentation. This field defaults to the attendance letter template with the box for Default checked, but can be modified if necessary. If there is not a template available for your entity that is indicated as default, we must select a template. We can then select our Attendance Display Type. If we select Attendance Occurrences, the attendance letter displays a list containing details of each attendance record. Similarly, we could select Threshold Count Totals, if we want the attendance letter to display an overall count of the attendance records meeting the threshold. We could select Counts per Day, if we want the attendance letter to display a count of attendance records for each date where the student had attendance records. The Grid option, enables you to display the student's attendance details in a grid format. Since we want to print the details of each attendance record, the Attendance Display Type field can be left as Attendance Occurrences. If we select None, the report does not contain details about the student’s attendance. We don’t want to include any attendance records over the threshold of 24, so the Include Attendance Over Threshold box can be left unchecked. Moving on, the Language field can be used to indicate the default language that the letter should print in. We can note that English is currently the default language because the Default box is checked. In our case, this is correct. The Greeting field allows us to determine how the attendance letter will be addressed to guardians. This defaults as Dear Parent(s)/Guardian(s) and can be left as is for our example. The body of our letter is the main section of what the letter should say. Let’s enter a message into this field now. We could choose to include a link with this letter if necessary. A message can be entered into the Footer field. Let’s note that guardians can contact their child’s school if they have any questions for the purposes of this video. If necessary, we could use the Insert Field option to pull in a value from the database to customize the letter to each guardian. It’s important to note that this option can be used in our Greeting, Body, and Footer areas of the letter to insert fields as needed. Let’s preview what our letter will look like by selecting the Preview Letter Content option. We have the option to add a translation if we want this letter to be available in a second language. We can click the Add Translation option and repeat these steps as necessary. For the purposes of this video, we won’t be adding a translation. Lastly, we don’t want a discipline record to be created when an attendance letter is generated for a student, so we can leave this box unchecked. Once finished, we can click Save to complete the process. Now that you know how to configure attendance letter thresholds, you can be sure attendance letters are only generated based on the criteria you set.


  1. To create attendance thresholds, complete the following sub-steps.
    Step Information
    Creating an attendance Threshold enables you to set a range or number of dates the attendance letter thresholds apply to. Typically, the attendance threshold dates match the dates for each Attendance Term or the start and end of the school year.
    1. Verify you are in the correct Entity and school year by checking the information at the top left of the screen.
    2. Select Menu > Administrative Access > Attendance.
    3. Select Entity Group Year Configuration under Settings.
      Expected Result

      You see the General tab of the Entity Group Year Configuration Details screen.

    4. Select the Attendance Thresholds tab at the left of the screen.
      Expected Result

      You see existing attendance thresholds.

    5. Click Add Attendance Threshold near the top right of the screen.
      Expected Result

      You see the Add Attendance Threshold screen.

      You must complete required fields before you can save your work. Fields marked as Optional in the documentation are not required to complete.

      The image below displays example information for an attendance threshold with a Type of "Attendance Letter" to count for unexcused absence attendance types.

    6. Select the appropriate radio button for the Type.
      Step Information
      For this process, you must select either Attendance Letter or Both. If you wish to add an attendance threshold to be used only by the Tardy Kiosk, you can reference the documentation for Configuring Tardy Kiosk Thresholds.

      Selecting Attendance Letter allows you to identify how student absences are counted toward the threshold and to write the message that will be sent to guardians in an attendance letter when their student meets the threshold number of absences you attach to the attendance threshold.

      Selecting Both allows you to create a threshold with both the Attendance Letter features as well as the Tardy Kiosk features, which enables you identify how student tardy records are counted towards the threshold.

      Expected Result

      If you selected Both, the Count Type and Date Type fields are disabled.

    7. Enter a Description for the attendance threshold.
      Step Information

      For example, you could enter "Unexcused Absences by Attendance Calc."

    8. Choose the Count Type from the drop-down list.
      Step Information

      If you selected the threshold Type of "Both", the Count Type defaults to Total and cannot be modified.

      The table below describes the count types available for selection.
      Count TypeDescription
      TotalCalculates the total of each Attendance Type for the date range on the attendance threshold. Each individual missed period counts as one toward the attendance letter threshold. For example, if the student missed three days, and each day is made up of eight periods, the student has 24 total counts toward the attendance letter threshold. Similarly, if the student misses first and second periods 12 times, the student also has 24 total counts toward the attendance letter threshold. If you select this type, skip to sub-step k.
      Total by Attendance CalculationCalculates attendance by the half day and whole day calculation set up in the calendar. The calculation is based on whether each student's individual calendar's Attendance Calculation Method is C - Calendar or S - Schedule. For example, if the calendar is set up so that one to three missed periods count as a half day absent and four or more missed periods count as a whole day absent, a student would have one day counted toward the attendance letter threshold if the student misses three periods on two separate days or misses four or more periods on one day. If you select this type, skip to sub-step k.
      Total Minimum per DayUses the number of periods the student is marked with the selected attendance type in one day, and if that number meets or exceeds the Number per Day value you set, the student meets the threshold. For example, if a student is absent for three periods in a day and the Number per Day is 3, the student has one day counted toward the attendance letter threshold. If you select this type, the Number per Day field displays. Continue to the next sub-step.
      ClassUses the number of times the student is marked with the selected attendance type for a particular class. For example, each instance of missing Algebra 1 is one count toward the attendance letter threshold for that class. With this count type, the student can get a letter for each class when a threshold is met for that class. If you select this type, the Count an Absence Each Period Class Meets checkbox displays. Skip to sub-step j.
      PeriodUses the number of times the student is marked with the selected attendance type for a particular period. For example, each instance of missing Period 1 is one count toward the attendance letter threshold for that period. With this count type, the student can get a letter for each period when a threshold is met for that period. If you select this type, the Attendance Periods field displays. Skip to sub-step k.
    9. Enter the Number per Day.
      Step Information

      For example, you could enter 4 to indicate if a student misses four or more periods in one day, the student will have one day that counts toward meeting the threshold. If the threshold is 10 days, and the student has 10 days with four or more missed periods, the student has met the threshold and will receive an attendance letter.

      Skip to sub-step k.

    10. Optional: Verify the Count an Absence Each Period Class Meets box is checked or unchecked.
      Step Information

      For example, you would check this box if a course meets during multiple periods and you wish each period to count each absence individually towards the threshold.

    11. Choose the Date Type from the drop-down list.
      Step Information

      If you selected the threshold Type of "Both", the Date Type defaults to Date Range and cannot be modified.

      Selecting Date Range enables you to enter the low and high dates that the attendance records must exist within in order for a student to meet the attendance threshold.

      Selecting Number of Days enables you to enter the number of days back from the current date that a student's absences are counted toward attendance letter thresholds.

      Expected Result

      If you selected Date Range, the Date Low and Date High fields display. Continue to the next sub-step.

      If you selected Number of Days, the Day Count Type and Number of Days fields display. Skip to sub-step n.

    12. Enter the Date Low or click the Calendar 31 icon to choose a date using the calendar.
      Step Information
      This is the earliest date an attendance record can have in order for students' records to count towards meeting the attendance threshold. Typically, this date would be the start date of each Attendance Term or the start date of the school year.
    13. Enter the Date High or click the Calendar 31 icon to choose a date using the calendar.
      Step Information

      This is the latest date an attendance record can have in order for students' records to count towards meeting the attendance threshold. Typically, this date would be the end date of each attendance term or the end date of the school year.

      Step Information

      Skip to sub-step p.

    14. Choose the Day Count Type from the drop-down list.
      Step Information

      You would select Calendar if you wish to enter the number of consecutive days a student must be absent for within the calendar year in order to meet the attendance threshold.

      You would select School if you wish to enter the number of consecutive days a student must be absent within a number of school days in order for a student to meet the attendance threshold.

    15. Enter the Number of Days.
      Step Information

      The system uses the run date of the attendance letter and the prior number of days you enter to determine if a student meets the attendance threshold. For example, if you enter 3 and the run date is 10/11/20YY, the system looks at 10/11/20YY and the previous three days to determine if the student meets this threshold.

    16. Enter one or more Attendance Types to Count or click the Magnifying Glass icon to choose from the drop-down list.
      Step Information

      For example, if you are configuring an attendance threshold specifically for unexcused absences, you could enter that attendance type.

      You can click outside of the selection box once you have made your selections.

    17. Optional: Enter one or more Additional Attendance Types to Display on Letter or click the Magnifying Glass icon to choose from the drop-down list.
      Step Information

      Any attendance records tied to the additional types you select will display in a separate section of the attendance letter, under the heading "Attendance not included in Count." The additional attendance types you select will not be included in the count towards the threshold.

      For example, to show excused absences without including them toward the count of the threshold you are creating, you can select the excused absence type to display on the attendance letter for informational purposes.

      You can click outside of the selection box once you have made your selections.

      If you selected Period as the Count Type, continue to the next sub-step.

      If you did not select Period as the Count Type, skip to sub-step s.

    18. Optional: Enter one or more Attendance Periods or click the Magnifying Glass icon to choose from the drop-down list.
      Step Information

      For example, you could enter 1 if you wish for each instance of being marked with the selected attendance type during Period 1 to count towards the attendance threshold for Period 1.

      You can click outside of the selection box once you have made your selections.

      Leaving the field blank will include all values.

    19. Choose one of the options near the top left of the screen to save your work.
    OptionDescription
    Save & Add Threshold

    Saves the attendance threshold and you see the Add Threshold screen. Skip to step 2, sub-step g.

    SaveSaves your changes and you return to the Attendance Thresholds tab of the Entity Group Year Configuration Details screen. You can add a threshold at a later time.
    Expected Result

    You have successfully created an attendance threshold.

  2. To create attendance letter thresholds, complete the following sub-steps.
    Step Information

    Creating an attendance letter threshold enables you to set a maximum number of absences or tardies a student can have before an attendance letter is generated.

    Before you begin, attendance letter templates must exist.

    1. Verify you are in the correct Entity and school year by checking the information at the top left of the screen.
    2. Select Menu > Administrative Access > Attendance.
    3. Select Entity Group Year Configuration under Settings.
      Expected Result

      You see the General tab of the Entity Group Year Configuration Details screen.

    4. Select the Attendance Thresholds tab at the left of the screen.
      Expected Result

      You see existing attendance thresholds.

    5. Click the Open icon to the left of the attendance threshold you wish to add an attendance letter threshold to.
      Step Information

      You must open an attendance threshold that has a Type of "Attendance Letter" or "Both".

      Expected Result

      You see the General tab of the Attendance Threshold screen.

    6. Under the Thresholds heading, click Add Threshold near the right of the screen.
      Expected Result

      You see the Add Threshold screen.

      You must complete required fields before you can save your work. Fields marked as Optional in the documentation are not required to complete.

    7. Optional: Under the Threshold Details heading, enter an Attachment Display Name Override.
      Step Information

      This determines how the attendance notification will display in Family Access. For example, if you wish for the letter regarding attendance threshold information to have a different attachment display name when you run attendance letters than the attachment name for the rest of the letters included in the attendance letter run, you would enter a name in this field.

      The threshold details display example information for creating an attendance letter threshold of five unexcused absences.
    8. Optional: Verify the box for Repeatable is checked or unchecked.
      Step Information
      You would check this box if you want another attendance letter to be generated for a student each time they meet the threshold. For example, if the attendance threshold count is based on an Attendance Type of U - Unexcused Absence, and the threshold is five, the student will receive an attendance letter each time they reach five attendance records with that attendance type.
    9. Enter the Threshold.
      Step Information

      This is the number of absences or tardies that triggers the attendance letter or discipline record to be generated.

    10. Verify the Attendance Letter Template or enter the correct template.
      Step Information

      This is template that will be used for any attendance letters that are generated when a student meets the attendance threshold. This field defaults to the attendance letter template in the Entity Group Year Configuration that has the box for Default checked, but can be modified if necessary. If your entity does not have a template marked configured as the default, you must select a template.

    11. Choose the Attendance Display Type from the drop-down list.
      Step Information

      If you select Attendance Occurrences, the attendance letter displays a list containing details of each attendance record counting towards the threshold.

      If you select Threshold Count Totals, the attendance letter displays an overall count of the attendance records meeting the threshold.

      If you select Counts per Day, the attendance letter displays a count of attendance records for each date within the attendance threshold date range that the student had attendance records.

      If you select Grid, the attendance letter displays the student's attendance details in a grid format. You can click the Information icon to the right of the field to view additional information.

      If you select None, the report does not contain details about the student's attendance.

      Expected Result

      If you selected Attendance Occurrences or Grid, the Include Attendance Over Threshold field displays. Skip to sub-step m.

      If you selected Threshold Count Totals, the Split Counts by Category and Include Attendance Over Threshold fields display. Continue to the next sub-step.

      If you selected Counts per Day, the Split Counts by Category field displays. Continue to the next sub-step.

      If you opened an attendance threshold that has a Type of "Attendance Letter" and selected None, skip to sub-step o.

      If you opened an attendance threshold that has a Type of "Both" and selected None, skip to sub-step n.

    12. Optional: Verify the box for Split Counts by Category is checked or unchecked.
      Step Information
      When checked, the attendance letter will include a breakdown of attendance counts by Attendance Category.

      If you opened an attendance threshold that has a Type of "Both" and selected Counts per Day for the Attendance Display Type, skip to sub-step n.

      If you opened an attendance threshold that has a Type of "Attendance Letter" and selected Counts per Day for the Attendance Display Type, skip to sub-step o.

      If you selected Threshold Count Totals for the Attendance Display Type, continue to the next sub-step.

    13. Optional: Verify the box for Include Attendance Over Threshold is checked or unchecked.
      Step Information

      When checked, the attendance letter will include a separate section under the heading "Attendance not included in Count" for attendance records towards the threshold that occurred during the grace period of the attendance letter run.

      If you opened an attendance threshold that has a Type of "Both", continue to the next sub-step.

      If you opened an attendance threshold with a Type of "Attendance Letter", skip to sub-step o.

    14. Optional: Under the Tardy Kiosk Details heading, enter a Tardy Slip Comment.
      Step Information

      This is the message that prints on the tardy slip when a student is marked as tardy by the tardy kiosk. For example, you could enter "Being prompt and on time is very important in fostering a focused learning environment and ensuring students not miss any critical information presented in class. Please make punctuality a priority."

    15. Under the Attendance Letter Content heading, in the Translation area, verify the Language or enter the correct language.
      Step Information

      This defaults to English, but can be modified if necessary. This identifies the translation language of the attendance letter.

      The attendance letter content displays example letter content informing guardians about their student's unexcused absences.
    16. Optional: Verify the box for Default is checked or unchecked.
      Step Information

      If this is the first translation you are creating for the threshold, this box defaults to checked and cannot be modified.

    17. Optional: Verify the Greeting or enter the correct greeting.
      Step Information

      This defaults to "Dear Parents(s)/Guardian(s)," but can be modified if necessary.

      If you wish to insert specific information for each recipient, you can place your cursor in the field and click Insert Field to choose the appropriate field. When the message is sent, the system inserts the unique value for each recipient. For example, you could choose to add the recipient's name. You can click Save to return to your message.

    18. Optional: Enter a Body.
      Step Information

      This is the primary portion of the attendance letter. For example, you could enter a note about the importance of student attendance for academic success.

      If you wish to insert specific information for each recipient, you can place your cursor in the field and click Insert Field to choose the appropriate field. When the message is sent, the system inserts the unique value for each recipient. For example, you could choose to add the recipient's name. You can click Save to return to your message.

    19. Optional: Verify the box for Include Link is checked or unchecked.
      Expected Result

      If you checked the box, the Link Text and Link URL fields display. Continue to the next sub-step.

      If you did not check the box, skip to sub-step v.

    20. Optional: Enter the Link Text.
    21. Optional: Enter the Link URL.
    22. Optional: Enter a Footer.
      Step Information

      For example, you could enter "If you have additional questions or concerns, please contact Mr. John Smith. Thank you!"

      If you wish to insert specific information for each recipient, you can place your cursor in the field and click Insert Field to choose the appropriate field. When the message is sent, the system inserts the unique value for each recipient. For example, you could choose to add the recipient's name. You can click Save to return to your message.

      You can click Add Translation near the bottom left of the area if you wish to add another translation of the attendance letter.

    23. Optional: Click Preview Letter Content to verify the message will display as expected.
      Expected Result

      You see the Letter Content Preview window.

    24. Click Ok near the bottom right of the window when you are finished previewing the notification.
      Expected Result

      You return to the Add Threshold screen.

    25. Choose one of the options near the top left of the screen to save your work.
    OptionDescription
    Save & CloneSaves the threshold and the Add Threshold screen refreshes to display details you entered. This is helpful if you wish to create multiple attendance letter thresholds with different information in the attendance letters based on the threshold being met. The fields default based on the threshold you created and cloned. Refer to step 2, sub-step g as necessary.
    Save & Add AnotherSaves the threshold and the Add Threshold screen refreshes so you can add another.
    SaveSaves the threshold and you return to the Attendance Thresholds tab of the Entity Group Year Configuration Details screen, which displays the threshold you created under the Attendance Thresholds heading.
    Expected Result

    You have successfully created an attendance letter threshold.

    The image below displays an example of an attendance letter that a guardian would see in Family Access when a student meets an attendance letter threshold.

Result(s)

You have successfully created an attendance threshold and an attendance letter threshold.